Question 1

When should I start looking for my wedding dress?

Accepted Answer

Ideally, you should start shopping minimum 7 months before your wedding to allow time for fittings, alterations, and customisations.

Question 2

Do I need to book an appointment to try on dresses?

Accepted Answer

Yes, please book an appointment to ensure a personalised service. Click here for our appointment page.

Question 3

What should I bring to my appointment?

Accepted Answer

Best to wear nude, seamless underwear and shoes with a similar heel height to what you plan to wear, and any accessories you’d like to match. Photos of dresses you like are also helpful!

Question 4

How many people can I bring to my appointment?

Accepted Answer

We recommend bringing 2-3 trusted friends or family members whose opinions you value. We find that if you bring too many people, your own opinions tend to get lost.

Question 5

What sizes are your sample dresses?

Accepted Answer

Our sample sizes vary (generally around a size 10), but we aim to provide a range that can accommodate different body types. Our consultants will help you envision how each dress will look in your size.

Question 6

Can I just buy a veil or hair accessory?

Accepted Answer

Yes! We have a range of veils and bridal accessories in store, come in to view our range or you can order from our sister site - weddingboutique.com.au

Question 7

Do you design bespoke wedding gowns?

Accepted Answer

Yes! Jennifer Go creates original gowns designed just for you (couture). We also offer a wide array of demi-couture dresses that can be fully customised for you. All of our dresses are expertly hand-crafted. No two Jennifer Go dresses are ever the same! Couture dresses start at $7,000, and demi-couture gowns start at $4,000.

Book a consultation to get started! Bring along inspiration images of styles you like and we can chat about fabrics, most flattering silhouettes, colours, embellishments and everything in-between.

Question 8

Will my gown need alterations?

Accepted Answer

Our process is designed to ensure your dress fits perfectly on your wedding day.  In the initial consultation, you will try on sample gowns to get a feel of what different shapes, fabrics and colours work best with you and your style.  Then, during the toile (calico) fitting, a prototype of your wedding gown is made in a calico fabric so you can see all the main structural and design elements together. After the toile fitting, our expert seamstresses will create your actual dress. It will be made according to your toile and at each subsequent fitting, your wedding dress will be closer to completion. The final fitting is the collection fitting. This usually happens 2-4 weeks before your wedding day. It's best to not collect too early in case of any weight changes, you want your wedding dress to fit you perfectly on the day!

These fittings are included as part of our standard design process, but please reach out if you are not available for multiple fittings at our Sydney location and need to make other arrangements.

Question 9

How long does it take for my gown to be ready?

Accepted Answer

Typically it takes 5-8 months from our initial consultation to the final fitting and collection. The process involves several fittings because we want you to fall in love with your gown and how you look in it! Please reach out if you need a gown on a shorter timeframe.

Question 10

What about rush orders?

Accepted Answer

Please contact us with details if you need a gown ready in less than four months.  We do offer rush service for an additional fee.

Question 11

Where can I buy a Jennifer Go gown?

Accepted Answer

Jennifer Go gowns are only available from Jennifer Go Bridal Couture. Make an appointment to try on dresses from our demi-couture collections or work with Jennifer to design an original at our location at The Cannery in Rosebery, Australia.

Question 12

I don't live near Sydney. How can I order a gown from you?

Accepted Answer

Our only physical location is currently in Rosebery, Australia. Ideally brides-to-be will be available for several in-person appointments at our location to connect with Jennifer, try on dresses, and ensure proper fit.  However, we can consolidate fittings and do multiple over a weekend to reduce the number of trips you need to come to Sydney.

Question 13

Do you ship dresses within Australia or internationally?

Accepted Answer

Yes, we are happy to ship our gowns internationally and within Australia, please get in touch for courier rates and shipping times.

Question 14

Do you sell your gowns to brides outside of Australia?

Accepted Answer

Yes! Brides have worn our bespoke gowns at ceremonies from Iceland to Spain and the United States. The couture process works best in person, so please reach out with more details so we can design a process that works for you.

Question 15

I love one of your gowns, but I want to change a few things. Can I?

Accepted Answer

Yes! Our demi-couture designs are intended to be changed. You can ask for different sleeves, neckline, embellishments, etc. and create something just for you!

Question 16

I already bought a dress, do you do alterations?

Accepted Answer

Yes, we are happy to do alterations on wedding dresses purchased elsewhere. Get in touch with us and we can provide you with a quote.

FAQS

Frequently Asked Questions